Looking for answers? Here are most frequently asked questions. If your question is not answered here, you can contact us here and we’ll be sure to get back to you promptly with an answer.
Q: WHY DON’T YOU HAVE THE DASH COVER FOR MY VEHICLE IN STOCK?
A: We do carry a few of the most popular vehicle models and colors, but it’s more cost effective to custom make our covers for you. There are currently over 1,300 patterns for the 2014 model year alone. We have more than ten (10) material options and twenty-six (26) color to choose from. Just for the current model year, we would be required to inventory almost 47,000 covers!
Q: HOW LONG WILL IT TAKE TO MAKE MY COVER?
A: Generally, dash covers take 10-12 working days to complete. This is only a guideline. Occasionally there may be a delay (around major holidays) but in many cases covers are sent out earlier. Seat covers & car covers take a bit longer, usually about 14-21 working days.
Q: WHY DON’T YOU HAVE A RETAIL STORE?
A: As thousand of other companies have done, we decided it was more cost effective to offer our products online. We were able to reduce our retail prices and save our customers a drive to the leeward coast to first order a cover and then return a second time to pick-it-up.
Q: WHAT HAPPENS IF MY COVER DOESN’T FIT?
A: We’ll do everything we can to make-it right! Generally, we’ll need a detailed description of the problem and if possible a photograph. Once we’ve reviewed it, we’ll replace your dash cover.
TERMS AND CONDITIONS
If you receive a cover you’re not happy with please contact us within 7 days of receipt by email. All orders are subject to a 20% restocking fee. Include a copy of your order confirmation number and the reason for return.